What to include in the request
Useful turnover details include possession timing, rooms to refresh, abandoned items, known leaks, damage, lock needs and who may authorize added work. Avoid sharing tenant names or private documents in a first enquiry. If the unit is still occupied, explain what access arrangement exists before requesting work.
Sequence turnover work around the handover
- State when the unit is expected to be vacant and when it needs to be ready for the next occupant.
- Separate repair items from cleaning, finish work and belongings that still need an owner decision.
- List access steps, key changes and any smoke or fire alarm work that may be needed.
- Explain who can approve an added item if new damage or maintenance needs appear.
Protect tenant and owner information
Share only details needed to discuss the property and work. Get permission before sending photos that identify a tenant or their belongings. See the Reborn Renos profile for its rental turnover scope and recorded coverage.